Privacy policy

When surfing our site, ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, credit card information or other details to help you with your experience. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information on our website, in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR).

Collection of information

We collect information from you, such as your name, address, email address, phone number, nationality, whenever you place an order or enter information on our site: when you create an Account, Register to our Newsletter or Subscribe to our blog.

When you browse our website, we also automatically receive your IP address in order to communicate with your browser.

We download order details from Woocommerce and copy them to Posturinn (our mailing provider) in order to print packing slips and postal labels. Some data is also transferred to our accountant for book keeping purposes.

Use of information

We use the information we collect from you for example when you register, make a purchase, sign up for our newsletter, register to our blog, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalise your user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.

Protection of information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information in order to make your visit to our site as safe as possible.

We offer the use of a secure server. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

All transactions are processed through a gateway provider and are not stored or processed on our servers. We use Paypal, Borgun for cards and Arion Banki for direct bank transfer.

Third-party links

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policy.

Third-party providers

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include trusted third-parties providers who assist us in operating our website, conducting our business, or servicing you. Those third-parties providers  will collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. Some of them, such as payment gateways and other payment transaction processors, will have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

 

 

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by our Privacy Policy but by this third-party’s privacy policy and we recommend that your read it so you can understand the manner in which your personal information will be handled.

Disclosure of information

We may disclose your personal information if we are required by law to do so or if you violate our Terms & Conditions and/or Booking & Payment Policy.

Cookies

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They may also be used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. If you disable cookies off, some features will be disabled. It may affect your experience on our website and some of our services may not function properly. However, you will still be able to place orders bu sending us an email.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act). Our website, products and services are all directed to people who are at least 13 years old or older.
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Your Consent

By using our site, you consent to our web site privacy policy.

Please also visit our Terms & Conditions and Booking & Cancellation Policy establishing the use, disclaimers, and limitations of liability governing the use of our website.

Changes to our Privacy Policy

We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on our website and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

If our company/online store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Contact us

If you have any questions about our website or this Privacy Policy, please contact us by email at helene@helenemagnusson.com

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